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Standard delivery is free on orders of ₹999 or more. Orders below ₹999 have a ₹50 delivery fee. Express delivery costs ₹150.

It depends on your PIN code. Enter it on any product page, or at checkout, to see the delivery dates for your address before you pay.

Open My Orders in your account and choose Track, or use the Track Order page with the tracking number from your shipping message.

Each product page shows its own return window under the price. Items must be unused and in their original packaging. Returns are free when an item arrives damaged, wrong or incomplete; if it does not fit or you changed your mind, a ₹100 return pickup fee comes off the refund.

Yes, free of charge, any time before delivery. Open My Orders and choose Cancel order: before the courier collects it, an online payment is refunded at once. Once it is on its way, choose Request cancellation: the courier brings it back and we refund the full amount as soon as it arrives. Refunds reach you in 5–7 business days.

Open Returns in your account, choose the delivered order under "Return something" and follow the steps. Your returns and their status are listed on the same page.

Refunds go back to the way you paid once the returned item has been checked. You can see the status of each one under Returns & refunds in your account.

UPI, credit and debit cards, net banking, and cash on delivery on eligible orders. Online payments are processed securely by Razorpay.

Yes, for orders up to ₹10,000 to PIN codes that accept it. A ₹50 cash-handling fee is added, and checkout tells you if it is not available for your order.

No. Prices on Khelomart already include GST; the order summary shows how much of the price is GST.

Every order has a printable receipt under Invoices & receipts in your account.

Enter the code in your bag or at checkout. Some codes need a minimum order value; if your bag drops below it, the code comes off and we tell you.

Tap the person icon at the top of the page and choose Create Account, or continue with Google.

Choose "Forgot password" on the sign-in screen and we will email you a link to set a new one.

Go to Security in your account.

You earn 10 points for every ₹100 spent on paid orders, and your tier rises with your total spend. Your points are on your account page.